You will need to set up office management systems to track each volunteer’s journey from start to finish.
- A separate file for each volunteer will prepare you to support a positive volunteering experience
- The files will ensure you complete all the key steps you need to take to help protect the safety and wellbeing of both volunteers and the parents they support (such as thorough recruitment, induction, training, supervision etc.)
- Files must be confidentially and securely stored in a locked filing cabinet or electronic system with access restricted to only those who need to
- It is useful to file active volunteer files separately to files for volunteers who have left.
Keeping an overall picture
Keep a volunteer file checklist at the front of each volunteer’s file. It provides a summary of reminders to help monitor whether key volunteer processes have been followed. This is downloadable below:
Volunteer file checklist
Added 05/03/2020Please sign in to download this file.
A range of useful documents to include in each volunteer's file are listed in the volunteer file content list. Data for monitoring and evaluation purposes are built into the documents.
Volunteer file content list
Added 05/03/2020Please sign in to download this file.
All the documents referred to in the above content list are downloadable below.
Volunteer file content documents
Added 17/06/2025Please sign in to download this file.