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Introduction

Prepare your records, tracking and filing systems

Set up record keeping and tracking systems so that you are ready to efficiently manage a positive journey of support for:

  • Parents – from first contact during pregnancy to gaining their final feedback when the support finishes
  • Volunteers – from initial interview to final feedback when their volunteering finishes.

Record keeping and filing systems may be electronic or paper-based and must comply with the latest data protection legislation.

The documents in this section also embed some monitoring and evaluation data that can be transferred onto a database for further analysis. This is explained further in our Stage 5 guide: Reviewing and improving your programme.


Next page: Processes relating to parents

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